Let's face it... we typically make an assumption causing a negative impact. Assumptions cause us to think we have a full understanding of the situation. While many assumptions are necessary to get by every day, when we make assumptions about others’ words, actions and motivations, we run a high risk of being wrong. This can lead to significant problems in workplace relationships.
Assumptions are made when we think we know:
People’s skills, abilities, competencies (or incompetencies)
What information people have been given
How information has been understood
That your goals are aligned with others
An easy way to avoid making an assumption is to ask rather than assume. Instead of basing your decisions on what you think you know, ask questions to get more information and clarification.
If you are not sure who you should be asking, always follow the chain of command.
In this order: